Regulators, ombudsmen and scam services
The Motor Ombudsman phone numbers
Edited by Richard BarkerChecked 14 October 2026
The Motor Ombudsman publishes 1 number for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call The Motor Ombudsman
What each line is for, as The Motor Ombudsman describes it, with opening hours where it gives them.
- 0345 241 3008
You call them on this number
New and existing cases
Hours: Monday to Friday 9am to 4.30pm
Source: “Cases New & Existing 0345 241 3008” (opens in a new tab). Checked 14 October 2026.
How scams that copy regulators, ombudsmen and scam services work
Ofgem warns that scammers pretend to be from Ofgem, and says it will never sell you energy, ask for your bank details or come to your home. The FCA says pension scams often start with attractive offers to transfer or release your pension.
Ofcom says scammers can fake the number that appears on your phone, which is called spoofing, and that they imitate UK numbers to look like a trusted person or organisation. Knowing details about you does not make a caller genuine.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call The Motor Ombudsman back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- The Motor Ombudsman's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about The Motor Ombudsman’s numbers
What numbers can I call The Motor Ombudsman on?
The Motor Ombudsman publishes 1 number for the public to call. They are: 0345 241 3008 (New and existing cases). Check the source page for each one before you call, as numbers and opening hours change.
Does The Motor Ombudsman publish a number on its own website that is not listed here? Suggest a number for The Motor Ombudsman.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.