Retailers
Waitrose phone numbers
Edited by Richard BarkerChecked 13 October 2026
Waitrose publishes 3 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Waitrose
What each line is for, as Waitrose describes it, with opening hours where it gives them.
- 0800 188 884
You call them on this number
Customer service, including recent orders
Hours: Monday to Friday 8am to 10pm, Saturday 8am to 9pm, Sunday 9am to 9pm
Source: “Chat with us about a recent order 0800 188 884 (Freephone)” (opens in a new tab). Checked 13 October 2026.
- 0800 188 881
You call them on this number
Waitrose Cellar
Hours: Monday to Friday 8am to 10pm, Saturday 8am to 9pm, Sunday 9am to 9pm
Source: “Cellar 0800 188 881 (Freephone)” (opens in a new tab). Checked 13 October 2026.
- 020 7565 3000
You call them on this number
Waitrose Food magazine
Source: “Food magazine 0207 565 3000” (opens in a new tab). Checked 13 October 2026.
How scams that copy retailers work
Age UK says callers impersonate Amazon customer support, offering fake discounts on a Prime subscription or saying there is a problem with a payment. Ofcom advises checking any account through the organisation’s own website or app, never a link or number from the caller.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Waitrose back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.
Safe ways to check
- Waitrose's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Waitrose’s numbers
What numbers can I call Waitrose on?
Waitrose publishes 3 numbers for the public to call. They are: 0800 188 884 (Customer service, including recent orders); 0800 188 881 (Waitrose Cellar); 020 7565 3000 (Waitrose Food magazine). Check the source page for each one before you call, as numbers and opening hours change.
Does Waitrose publish a number on its own website that is not listed here? Suggest a number for Waitrose.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.