Banks and building societies
MBNA phone numbers
Edited by Richard BarkerChecked 13 October 2026
MBNA publishes 6 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call MBNA
What each line is for, as MBNA describes it, with opening hours where it gives them.
- 0345 606 2062
You call them on this number
Credit card support
Source: “Credit card support Call us on 0345 606 2062” (opens in a new tab). Checked 13 October 2026.
- 0800 587 0997
You call them on this number
Credit card transaction declines
Source: “card transaction declines call us on 0800 587 0997” (opens in a new tab). Checked 13 October 2026.
- 0800 056 0081
You call them on this number
Report a lost or stolen card
Source: “or stolen card Call us on 0800 056 0081” (opens in a new tab). Checked 13 October 2026.
- 0330 678 1430
You call them on this number
Personal loan support
Source: “section Loan support Call us on 0330 678 1430” (opens in a new tab). Checked 13 October 2026.
- 0800 015 0375
You call them on this number
Credit card complaints
Source: “section Credit cards Call us on 0800 015 0375” (opens in a new tab). Checked 13 October 2026.
- 0800 028 0690
You call them on this number
Money worries
Source: “section Money worries Call us on 0800 028 0690” (opens in a new tab). Checked 13 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call MBNA back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- MBNA's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about MBNA’s numbers
What numbers can I call MBNA on?
MBNA publishes 6 numbers for the public to call. They include: 0345 606 2062 (Credit card support); 0800 587 0997 (Credit card transaction declines); 0800 056 0081 (Report a lost or stolen card). Check the source page for each one before you call, as numbers and opening hours change.
Does MBNA publish a number on its own website that is not listed here? Suggest a number for MBNA.
Sources and checks
This page relies on:
Checked on 13 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.