Banks and building societies
Charles Stanley phone numbers
Edited by Richard BarkerChecked 14 October 2026
Charles Stanley publishes 3 numbers for you to call on its own website. We list each one with the page it is on (1 page in all), a short quote from that page and the date we checked it.
Numbers to call Charles Stanley
What each line is for, as Charles Stanley describes it, with opening hours where it gives them.
- 0131 550 1234
You call them on this number
Charles Stanley Direct helpdesk
Hours: Monday to Friday 7.30am to 5pm
Source: “Open Mon-Fri, 7.30am-5pm Charles Stanley Direct - 0131 550 1234” (opens in a new tab). Checked 14 October 2026.
- 020 7149 6600
You call them on this number
My Charles Stanley helpdesk
Hours: Monday to Friday 7.30am to 5pm
Source: “My Charles Stanley - 020 7149 6600” (opens in a new tab). Checked 14 October 2026.
- 020 7739 8200
You call them on this number
Head office, business enquiries
Hours: Monday to Friday 9am to 5pm
Source: “For all business enquiries. Telephone number 0207 739 8200 Open Mon-Fri, 9am-5pm” (opens in a new tab). Checked 14 October 2026.
How scams that copy banks and building societies work
UK Finance describes the usual pattern: a caller says they are from your bank or the police, tells you there has been fraud on your account, and asks you to move your money to a "safe account". The criminal controls that account.
Stop Scams UK runs 159, which puts you through to your bank and cannot be spoofed. Hang up and call 159 or the number on the back of your card.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Charles Stanley back on the number on the back of your card, or call 159, which connects you to your bank.
Safe ways to check
- Call 159 (opens in a new tab): Stop Scams UK runs 159, which connects you to your bank. It cannot be spoofed.
- Charles Stanley's own contact page (opens in a new tab): Where this number is published.
- Report Fraud (opens in a new tab): Report fraud and cyber crime in England, Wales and Northern Ireland. In Scotland, call Police Scotland on 101.
- Forward scam texts to 7726 (opens in a new tab): It is free, and reports the message to your mobile provider.
- How number spoofing works: Why a genuine number on your screen does not prove who is calling.
Questions about Charles Stanley’s numbers
What numbers can I call Charles Stanley on?
Charles Stanley publishes 3 numbers for the public to call. They are: 0131 550 1234 (Charles Stanley Direct helpdesk); 020 7149 6600 (My Charles Stanley helpdesk); 020 7739 8200 (Head office, business enquiries). Check the source page for each one before you call, as numbers and opening hours change.
Does Charles Stanley publish a number on its own website that is not listed here? Suggest a number for Charles Stanley.
Sources and checks
This page relies on:
Checked on 14 October 2026. Read how we build the directory. How we check our information. Spotted a mistake? Tell us and we will put it right.