Affinity Water
This number is listed by Affinity Water on its own website (Account support: payments, meters, moving home and other support).
- Hours:
- Monday to Friday 8am to 8pm, Saturday 8am to 2pm
Source: “Need support with your account? Call 0345 357 2401” (opens in a new tab). Checked 13 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Affinity Water back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.