Good Energy
This number is listed by Good Energy on its own website (Home customer service).
- Hours:
- Monday 8am to 5pm, Tuesday to Friday 9am to 5pm, closed bank holidays
Source: “Call: 0345 034 2400 Struggling to pay your bill?” (opens in a new tab). Checked 13 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Good Energy back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.