Communications Ombudsman
This number is listed by Communications Ombudsman on its own website (Phone and broadband complaints and enquiries).
- Hours:
- Monday to Friday 8am to 6pm
Source: “You can also contact us via: phone 0330 440 1614” (opens in a new tab). Checked 14 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Communications Ombudsman back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.