NHS Business Services Authority
This number is listed by NHS Business Services Authority on its own website (Prescription prepayment certificates and medical or maternity exemption certificates).
- Hours:
- Monday to Friday 8am to 6pm, Saturday 9am to 3pm
Source: “NHS Prescription Prepayment Certificates (PPCs): Telephone 0300 330 1341” (opens in a new tab). Checked 14 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call NHS Business Services Authority back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.