Financial Ombudsman Service
This number is listed by Financial Ombudsman Service on its own website (Financial Ombudsman switchboard).
Source: “02 numbers Call our switchboard on 020 7964 1000” (opens in a new tab). Checked 13 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Financial Ombudsman Service back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.