Department for Communities NI
This number is listed by Department for Communities NI on its own website (Make the Call: help finding benefits and support).
- Hours:
- Monday to Friday 9am to 5pm, excluding public holidays
Source: “Telephone: 0800 232 1271 Or text ADVICE to 079 8440 5248” (opens in a new tab). Checked 14 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Department for Communities NI back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.