Department for Communities NI
This number is listed by Department for Communities NI on its own website (New claims for Personal Independence Payment (PIP)).
- Hours:
- Monday to Friday 9am to 4pm, excluding public holidays
Source: “For new claims to Personal Independence Payment (PIP): 0800 012 1573” (opens in a new tab). Checked 14 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call Department for Communities NI back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.