South Western Railway
This number is listed by South Western Railway on its own website (Customer service centre).
- Hours:
- Monday to Friday 08:00 to 20:00, Saturday 09:00 to 18:00, Sunday 09:00 to 16:00
Source: “Customer Service Centre : 0345 6000 650” (opens in a new tab). Checked 14 October 2026.
This could still be a scam call
Criminals can make their number look like a genuine one (this is called spoofing). If someone calls from this number and asks for money, bank details, a code or passwords, hang up. Then call South Western Railway back on a number you've found yourself, such as the one on their own website or on a letter or bill from them.